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FirstView NPS+

An expanded view of brand loyalty among doctors

Actionable metrics to help you make better brand decisions

 

Net Promoter Score (NPS) is an easy way to measure brand health, but it doesn’t tell you how to improve it. NPS+ turns your Net Promoter Score into actionable information by answering key questions about brand loyalty

 

Each NPS+ report examines doctors’ relationships with the brands used to treat a major disease area—measuring brand loyalty and showing you how it affects your market share. NPS+ also examines “brand DNA”, revealing in doctors’ own words what brands mean to them.

 

Instead of one simple metric, NPS+ gives you a detailed picture of brand health that highlights areas for improvement, and helps you see exactly what steps you need to take next.

  • NPS+ Haemophilia A (EU5) 2018
    Learn More NPS+ Haemophilia A (EU5) 2018
    Why are European haemophilia A brands failing to stand out with physicians? There are various options available to European haematologists treating haemophilia A. And most brands, it would seem, are having a torrid time...
  • NPS+ Haemophilia A (US) 2018
    Learn More NPS+ Haemophilia A (US) 2018
    Why are US haemophilia A brands failing to stand out with physicians? There are various options available to US haematologists treating haemophilia A. And most brands, it would seem, are having a torrid time in carving...
  • NPS+ Asthma/COPD (EU5) 2018
    Learn More NPS+ Asthma/COPD (EU5) 2018
    Why are some European asthma/COPD brands standing out more than others?  There are various options available to European pulmonologists and primary care physicians treating asthma and COPD. Clearly some of these...
  • NPS+ Asthma/COPD (US) 2018
    Learn More NPS+ Asthma/COPD (US) 2018
    Why are some US asthma/COPD brands standing out more than others? There are various options available to US pulmonologists and primary care physicians treating asthma and COPD. Clearly some of these options are...
  • NPS+ Type 2 Diabetes Mellitus [Orals] (EU5) 2018
    Learn More NPS+ Type 2 Diabetes Mellitus [Orals] (EU5) 2018
    There are various oral therapeutic options available to EU5 diabetologists treating type 2 diabetes mellitus. Clearly some of these options are achieving greater levels of loyalty and satisfaction than others – but...
  • NPS+ Type 2 Diabetes Mellitus [Orals] (US) 2018
    Learn More NPS+ Type 2 Diabetes Mellitus [Orals] (US) 2018
    There are various oral therapeutic options available to US diabetologists treating type 2 diabetes mellitus. Clearly some of these options are achieving greater levels of loyalty and satisfaction than others – but...
  • NPS+ Psoriasis (EU5) 2018
    Learn More NPS+ Psoriasis (EU5) 2018
    Why are some EU5 psoriasis brands standing out more than others? There are various options available to EU5 dermatologists treating psoriasis. Clearly some of these options are achieving greater levels of loyalty and...
  • NPS+ Psoriasis (US) 2018
    Learn More NPS+ Psoriasis (US) 2018
    Why are some US psoriasis brands standing out more than others? There are various options available to US dermatologists treating psoriasis. Clearly some of these options are achieving greater levels of loyalty and...
  • NPS+ HIV (EU5) 2018
    Learn More NPS+ HIV (EU5) 2018
    Why are some EU5 HIV brands standing out more than others? There are various options available to EU5 infectious disease specialists treating HIV. Clearly some of these options are achieving greater levels of loyalty...
  • NPS+ HIV (US) 2018
    Learn More NPS+ HIV (US) 2018
    Why are some US HIV brands standing out more than others? There are various options available to US infectious disease specialists treating HIV. Clearly some of these options are achieving greater levels of loyalty and...
  • NPS+ Haemophilia B (EU5) 2018
    Learn More NPS+ Haemophilia B (EU5) 2018
    Why are some EU5 Haemophilia B brands standing out more than others?  There are various options available to EU5 haematologists treating haemophilia B. Clearly some of these options are achieving greater levels of...
  • NPS+ Haemophilia B (US) 2018
    Learn More NPS+ Haemophilia B (US) 2018
    Why are some US Haemophilia B brands standing out more than others? There are various options available to US haematologists treating haemophilia B. Clearly some of these options are achieving greater levels of loyalty...
  • NPS+ Multiple Sclerosis (EU5) 2017
    Learn More NPS+ Multiple Sclerosis (EU5) 2017
    How does your multiple sclerosis brand stack up against the competition? There are various options available to  EU5 neurologists to treat multiple sclerosis. Clearly some of these options are achieving greater...
  • NPS+ Multiple Sclerosis (US) 2017
    Learn More NPS+ Multiple Sclerosis (US) 2017
    How does your multiple sclerosis brand stack up against the competition? There are various options available to US neurologists to treat multiple sclerosis. Clearly some of these options are achieving greater levels of...
  • NPS+ Multiple Myeloma (EU5) 2017
    Learn More NPS+ Multiple Myeloma (EU5) 2017
    How does your myeloma brand stack up against the competition? There are various options available to  EU5 oncologists and haematologists to treat multiple myeloma. Clearly some of these options are achieving...
  • NPS+ Multiple Myeloma (US) 2017
    Learn More NPS+ Multiple Myeloma (US) 2017
    How does your myeloma brand stack up against the competition? There are various options available to US oncologists and haematologists to treat multiple myeloma. Clearly some of these options are achieving greater...

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